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After-Hours Greeting Set actions for each phone number based on the day and time a call is received.		Hold Music Select from a variety of professional, high quality music tracks that will play while callers are on hold and while waiting in a queue.
Auto Attendant Set actions for each phone number in your system based on the day and time a call is received.		In-Call Features Anytime during an incoming call Virtual Office allows you to perform an attended transfer.
Address Book Store all your contacts in one location, organizing them by group and assigning personalized rules for their calls.		International Calling Virtual Office works with phones in any country. You can set extensions or forward callers to any international number.
Block Surcharged Calls Block incoming calls that are surcharged, such as calls from pay phones and Canada.		Local Number Porting Transfer your existing number to use for your Virtual Office number.
Calling Cards Use your Virtual Office account to place calls to any number in the US and overseas. To place a call, call your number and enter your extension password.		Menus The initial audio greeting telling callers which key to press to reach your phones, groups or message system ("Press 1 for sales...").
Call Forwarding Direct calls to single or multiple phone numbers, including your home, office, mobile or any phone worldwide.		Online Account Management Manage your account, configure services, and even view received calls, missed calls and dialed calls online.
Call Handling Rules Route incoming calls to a single destination or different destinations based on the caller, day and time the call is received.		Outbound Calls Any Virtual Office subscriber may now Click to Call any contact within their Address Book or manually enter a number to dial out.
Caller ID Routing Route incoming calls received from a contact stored in your Virtual Office Address Book to a specific destination.		Phone Numbers Select your phone number from your local calling area, our Toll Free and Vanity Toll Free numbers or transfer your existing number to your account.
Call Logs View all incoming, outgoing and missed calls along with the date, time and any applicable charges.		Professional Recording Services Select a voice and submit a script to transform your messages into the professional presentation that distinguishes you and your business.
Call Transfer Transfer any incoming call to another phone number at the press of a button. The call transfer options includes making an attended transfer.		Queues Designate how calls are routed to a specific group of numbers within your Virtual Office.
Click to Call Buttons Allow visitors to your website, blog, auction or any online document to place a call directly to you without having to dial your number.		Schedules Set actions for each phone number in your system based on the day and time a call is received.
Conferencing Multiple callers can dial into a Conference Bridge Number. As the moderator, you supply the ID that participants are required to enter and have several moderator controls.		SMS Voicemail Notification Receive an email and/or an SMS text notification of new Virtual Office voicemail to your inbox or mobile/cell phone.
Dial-by-Name Directory The auto-attendant voice will ask callers to enter the first or last name of the person they're seeking, and then will read the person's name and extension to the caller.		Text to Greeting Type your script, select a voice, add sounds and preview then upload to your Virtual Office account
Extensions Extensions allow you to route your number to multiple destinations, such as a cell phone, home phone or work phone.		Text Voicemail Your voicemail message is converted from voice to text thenemailed directly to you! Read your messages in your Virtual Office inbox and your email.
Fax (inbound & outbound) Send and receive faxes with your Virtual Office number. Faxes are converted into pdf files and stored in your online account and can be sent to your email.		Toll-Free Numbers We offer Toll Free numbers with no additional setup fees.
Global Numbers Provide your customers outside the US with a phone number to reach you that is local to them. 40 countries available!		Vanity Toll-Free Numbers Search for a Vanity Toll Free number (eg. 888-582-GOAL).
Greetings Personalize your Virtual Office with custom greetings, messages, menus, music and voices by uploading your own audio files.		Voicemail Unlimited access to messages by phone, through email as well as online!